Client Services

You’re in the efficiency business, and we’re here to help you be even more effective. From leading project management to process improvement, master the techniques, methods and standards to better support lawyers and your firm’s clients.

Enhanced Education Tools

Polish your client service skills by leveraging the tools available here — a roadmap to visualize your path forward, a brief skills assessment and a competency analysis to identify professional development opportunities.

Skills Assessment Competency Analysis

Lessons Learned From In-House Counsel
Lessons Learned From In-House Counsel
A client’s voice not only drives decisions, it helps with creating and developing decisions so that firms can invest in and grow valued relationships. In this episode of the LMA SIG Share-Out, Heather McCullough (Society 54) and Nat Slavin (Wicker Park Group) share insights into how firms can...
2022 LMA Annual Conference Bundle
2022 LMA Annual Conference Bundle
Don’t miss all of the recorded programs from the 2022 LMA Annual...
Speaking Your Clients Language: Building and Sustaining a Thriving...
Speaking Your Clients Language: Building and Sustaining a Thriving...
Why is practice group no longer king? Because clients demand law...
How Did They Do It? Subscription-based Offerings and...
How Did They Do It? Subscription-based Offerings and...
Curious how Eversheds Sutherland created subscription-based...

Strategies & Voices is the official online publication of LMA, serving as a central repository for content tailored to today’s legal marketing and business development professionals' needs. This multimedia site features thought leadership, best practices, the latest trends and issues facing the industry, resources to boost career advancement and much more. Content is strategically chosen by a team of LMA volunteers, and powered by expert insights and member stories.

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