Client Services

You’re in the efficiency business, and we’re here to help you be even more effective. From leading project management to process improvement, master the techniques, methods and standards to better support lawyers and your firm’s clients.

Enhanced Education Tools

Polish your client service skills by leveraging the tools available here — a roadmap to visualize your path forward, a brief skills assessment and a competency analysis to identify professional development opportunities.

Skills Assessment Competency Analysis

Know Your Client: 3 Issues Facing In-house Counsel in 2023
Know Your Client: 3 Issues Facing In-house Counsel in 2023
In a recent industry survey, many law firms said they made strong efforts to understand challenges law departments face but fewer than half of their clients agreed. Luckily, legal marketers can help bridge the knowledge gap by cultivating knowledge about the trends affecting in-house counsel at...
2022 LMA Annual Conference Bundle
2022 LMA Annual Conference Bundle
Don’t miss all of the recorded programs from the 2022 LMA Annual...
Speaking Your Clients Language: Building and Sustaining a Thriving...
Speaking Your Clients Language: Building and Sustaining a Thriving...
Why is practice group no longer king? Because clients demand law...
How Did They Do It? Subscription-based Offerings and...
How Did They Do It? Subscription-based Offerings and...
Curious how Eversheds Sutherland created subscription-based...

Strategies & Voices is the official online publication of LMA, serving as a central repository for content tailored to today’s legal marketing and business development professionals' needs. This multimedia site features thought leadership, best practices, the latest trends and issues facing the industry, resources to boost career advancement and much more. Content is strategically chosen by a team of LMA volunteers, and powered by expert insights and member stories.

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