Experience Management for Business Development Success

Experience Management for Business Development Success

Domain:  Business Development

To win business in today’s competitive market for legal services, you must demonstrate that you have the necessary experience and expertise to solve client problems. However, it’s often a struggle to overcome the people, process and technology challenges inherent in deploying an experience management solution. In this session, law firm business development and knowledge management professionals will share how they implemented solutions that elevated the value their business development team provides to the lawyers and the firm’s clients. In addition, you’ll learn how they facilitated the creation of proposals, pitch materials and directory submissions.

Topics include:

  • How to deliver proof of experience to win more business
  • Designing and implementing processes to capture matter profile information
  • Solving data challenges inherent to integrating disparate systems

Presenter(s): 
Catherine O. Dicke, Business Development and Marketing Manager, Sidley Austin LLP
Megan Showerman, Director, Client Development, WilmerHale
Matt Thompson, Vice President of Product Marketing, Foundation Software Group
Paul VanderMeer, Chief Knowledge Officer, Bilzin Sumberg Baena Price & Axelrod LLP

Member Price: $59
Prospective Member Price: $79


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