Domain: Technology Management
BoK Competency: Customer Relationship Management (CRM)
Conversation Intelligence is one of the top investment areas in marketing technology at the moment, but the question remains: can AI-powered voice services really change the way we do business and service clients?
In this webinar, we will discover how industry leaders are using conversation intelligence to inform business decisions, provide better client experiences, and grow their business.
- Identify the current trends in conversation intelligence
- Applying voice technology to provide better customer experiences
- Gain business insights through voice technology
Jessica Michaels, Training Manager, CallTrackingMetrics
Price: Complimentary for Members and Non-Members