Buyers of Legal Services Reflect: How Do Firms Demonstrate Value?

Date: December 8, 2022
Time: 12:00 pm CT
Sponsored by: Client Value SIG
Domain: Client Services
BoK Competency: External Client Communications & Feedback 

What does “adding value” entail? How have law firms distinguished themselves as “trusted advisors” rather than just service providers? Hear directly from in-house counsel and buyers of legal services about what effective collaboration looks like and what is most meaningful in establishing successful long-term relationships with clients.

Learning Outcomes:

  • Learn how buyers of legal services define success and evaluate their outside counsel
  • Discuss strategies for proactive engagement with clients (outside of day-to-day work on matters) that is meaningful and well-received
  • Understand steps law firms can take to better understand their clients’ businesses, anticipate needs and elevate the service they provide  


Brenda Pontiff, Managing Principal, Partner Track Academy (Moderator)
Allyson Hopson, Senior U.S. Legal Counsel, Sonepar USA
Ben Sidbury, General Counsel and Senior Vice President, Wingate University

Members: Complimentary
Prospective Members: $59

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