![](https://strategiesandvoices.org/Portals/0/EasyDNNNews/2254/325310c388EDNthumbimg-How-To-Gain-Buy-in-for-a-New-CRM-Tool-Across-Your-Firm.png)
Introducing a CRM tool poses significant challenges — like resistance to change and data migration complexities. To leverage the potential benefits, aligning the tool with existing processes and gaining buy-in from attorneys, IT and end-users is essential.