Client Services, External Client Communications and Feedback, Content Level, Essential, Content Type, Webinar Recording, Firm Size, Small Firm, Medium Firm, Large Firm, Shared Interest Group, Client Value SIG, Event Format, Webinar, Event, Merchandise, LMA International, Virtual Event, 2022, LMA International | Client Services, Upcoming Webinar| Client Services
Buyers of Legal Services Reflect: How Do Firms Demonstrate Value?
Buyers of Legal Services Reflect: How Do Firms Demonstrate Value?
Sponsored by: Client Value SIG
Domain: Client Services
BoK Competency: External Client Communications & Feedback
What does “adding value” entail? How have law firms distinguished themselves as “trusted advisors” rather than just service providers? Hear directly from in-house counsel and buyers of legal services about what effective collaboration looks like and what is most meaningful in establishing successful long-term relationships with clients.
Learning Outcomes:
- Learn how buyers of legal services define success and evaluate their outside counsel
- Discuss strategies for proactive engagement with clients (outside of day-to-day work on matters) that is meaningful and well-received
- Understand steps law firms can take to better understand their clients’ businesses, anticipate needs and elevate the service they provide
Presenters:
Allyson Hopson, Senior U.S. Legal Counsel, Sonepar USA
Ben Sidbury, General Counsel and Senior Vice President, Wingate University
Price:
Members: Complimentary
Prospective Members: $79