Business of Law, Profitability and Pricing, Content Level, Advanced, Content Type, Event Recording, Firm Size, All Sizes, Merchandise, 2018, LMA International | Client Services
Value This: The Client Perspective
Value This: The Client Perspective
Domain: Business of Law
Chris Sweet will share a client’s perspective on value by answering some of the questions that often do not get fully answered. Chris will share a behind-the-scenes perspective intended to help pricing, marketing and business develop professionals more effectively focus their services and efforts: AFAs, RFPs, rates, relationships, LPM, and value-add services. The success of this program relies on the audience’s willingness to ask hard and blunt questions.
Topics include:
- Understand your role in defining client value and how to handle the variability
- Reconsider your client-value strategy based on client intelligence and fundamentals
- Prioritize value offerings according to the maturity of the client relationship or expressed needs (do the things that matter)
Presenter(s):
Christopher Sweet, Elevate Services
Member Price: $59
Prospective Member Price: $79